Booking advice

Questions to ask before booking a cleaner

A clear agreement helps both you and the cleaner know what to expect. These are useful questions to ask before the first visit.

What will the visit cover?

Ask which rooms and tasks are included, what needs to be arranged separately and whether the first visit needs longer than later cleans.

  • Which tasks are included?
  • How long is the visit?
  • Are products and equipment supplied?
  • What work needs a separate quote?

Who will come and how will they get in?

Ask about the cleaner, cover for leave and how access will be arranged. Mention pets, household routines and anything that must be left alone.

What is the price based on?

Check the quoted work and time, including any additional jobs such as appliances or carpets. Compare those details alongside the total price and customer recommendations.

Questions

A few useful answers

What should I ask a cleaner before booking in Long Eaton?

Check that your address is covered, then agree the tasks, visit length, products, access arrangements and price.

What does Omni need for a quote?

Your postcode, the rooms or tasks involved and the frequency or date you have in mind. Photos help with heavier cleaning.

Let’s talk

Tell us what needs doing.

Send your postcode and a little about the job. We aim to reply within 24 hours.